Service 07
Business System Implementation & Review
Designing, documenting and reviewing the processes and internal controls that hold a growing business together.
Introduction
Growth exposes the informal. Approvals that lived in a WhatsApp thread, a procurement process that depends on one person's memory, a stock count nobody has reconciled — these are the findings that surface in an audit or, more expensively, in a loss.
We map how work actually happens, design controls proportionate to the risk, write policy that people can follow, and come back to test whether it held.
Who it is for
- Companies scaling past informal, founder-led processes
- Groups with recurring audit findings or control weaknesses
- Businesses preparing for investment or third-party due diligence
- Boards seeking independent assurance over the control environment
Capabilities
How we deliver this.
Engagements are usually scoped around one of these, then extended as the picture becomes clearer.
Process design & documentation
End-to-end mapping of procure-to-pay, order-to-cash, inventory and payroll cycles with written standard operating procedures.
Internal controls
Segregation of duties, delegation-of-authority matrix, approval thresholds and preventive versus detective control design.
Systems & controls review
Independent review of existing processes against risk, with a prioritised remediation plan and owners.
Policy & governance
Finance, procurement, expense and fixed-asset policies, plus a board and management reporting framework.
Scope of work
What the engagement covers.
- 01Risk assessment across financial, operational and compliance cycles
- 02Process walkthroughs and current-state documentation
- 03Gap analysis against good practice and identified risks
- 04Design of controls, authority matrices and standard operating procedures
- 05Policy drafting and management approval support
- 06Follow-up testing of implemented controls with a findings report
Deliverables
What you receive.
- Process maps and standard operating procedures
- Delegation-of-authority matrix
- Risk and control matrix with remediation plan
- Approved finance and procurement policy set
- Control testing report
Related services
Often engaged alongside this.
Book a consultation
Let's look at your numbers.
A first conversation costs nothing and usually clarifies more than a proposal. Tell us what you are dealing with — a filing deadline, an audit, a funding round — and we will tell you plainly whether we can help.